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Russi Modi, Chairman, TATA Steel was holding a weekly meeting with Tata
Steel staff in Jamshedpur.
A worker took up a serious issue. He said the quality and hygiene of toilet
for workers was very bad. Whereas, he pointed that the cleaniness and the
hygiene of executive toilets are always very good.
Mr. Russi asked his top executive how much time he needs to set it right.
The executive asked for a month to set it right.
Mr. Russi said “I would rather do it in a day. Send me a carpenter.”
Next day, when the carpenter came, *he ordered the sign boards to be
swapped*.
The sign board on the worker’s toilet displayed “Executives” and
Executive’s toilet displayed “Workers.
Mr. Russi then instructed to change it every fortnight.
The quality of both the toilets came at par in the next three days.
_Leaders listen with lots of patience and give solutions without wasting
time._
*_”The Leadership is something much more than being an Executive”_*
*Learning from this message :*
– _Problem identification requires critical thinking_
*But*
– _Problem solution requires creative thinking_
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